As restaurants increasingly adopt digital tools to improve efficiency and guest experience, one major decision is whether to integrate service tools like Ring n Bring with your existing POS (Point of Sale) system. While it may sound like a no-brainer, there are both benefits and challenges to consider.
Here’s a quick breakdown to help you make the right choice for your venue.
✅ Pros of POS Integration with Ring n Bring
- Real-Time Order Dispatching
Orders placed on Ring n Bring (RnB) appear instantly on your POS system and vice versa. This two-way sync ensures seamless communication between platforms.
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- Automated Flow: Orders from RnB go directly to POS and are printed on the KOT. This helps save time and effort.
- Secure Flow Option: Optionally, waitstaff can be prompted to confirm / edit orders before they reach the POS/KOT. This way, they can review the order or adjust it.
- Reduced Human Errors
Instant synchronization eliminates manual re-entry of orders, reducing mistakes, returns, and kitchen waste.
- Menu Synchronization
During the initial setup, your menu is auto-imported from the POS—no manual data entry required.
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- Any changes (prices, additions/removals) made in the POS are automatically updated on the Ring n Bring menu. This allows you to avoid double entry on 2 separate solutions.
- Real-Time Menu Updates
If a dish is sold out or unavailable, Ring n Bring automatically hides it from the menu. It reappears when it becomes available again—thanks to real-time POS sync.
- Payments and Transaction Sync
All payments, discounts, and tips are fully synchronized between both systems.
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- A payment recorded in Ring n Bring appears on the POS automatically, and vice versa.
- Bill Alignment
If Ring n Bring is not integrated to the POS system, in order to keep the check amount aligned, the orders have to be strictly placed using Ring n Bring system then manually added to POS.
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- When Ring n Bring is integrated, misalignments in the bill are eliminated no matter how orders are placed because the POS and the Ring n Bring bills are synced.
❌ Cons to Consider
- Integration Costs & Compatibility Issues
Integrating with the POS system involves additional implementation and testing efforts, which can drive up costs. There may also be fees associated with necessary licenses such as:- Transaction Service License, and potential compatibility challenges that require further development or customization.
- Potential Downtime or Glitches
If the POS system or the integration link experiences downtime, it could disrupt the entire service flow.- System reliability and responsive tech support are critical to minimize operational risks.
- Initial Setup Time
Setting up the integration involves aligning table numbers, discounts, roles, and other system settings across platforms.- Though this is typically a one-time process, it requires detailed coordination and planning to avoid future inconsistencies or errors.
Final Thoughts
If your goal is to streamline operations, reduce staff stress, and elevate the guest experience, integrating Ring n Bring with your POS can be a powerful move. But like any effective solution, it’s important to assess your current tech stack, budget, and operational flow before making the leap.
Interested in seeing how Ring n Bring works with your current POS?
